Terms of Service

Effective Date: January 1st, 2026

Thank you for choosing Idea Space Labs, Inc. (“Idea Space Labs,” “we,” “us,” or “our”). We provide a generative AI-powered meditation application and related services (collectively, the “Service”). These Terms of Service (“Terms”) are a legally binding agreement between you (“you” or “User”) and Idea Space Labs governing your access to and use of the Service. By creating an account or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

These Terms apply to your use of our website, app, and services operated by Idea Space Labs, Inc. This includes our generative AI meditation platform and any digital content or communications we provide.

When you purchase physical products (such as meditation cards, books, or apparel), you may be redirected to third-party platforms, in which case their respective terms and policies apply to those transactions. We do not control or assume responsibility for third-party services.

Please also review our Privacy Policy to understand how we collect, use, and protect your personal data.

1. Introduction and Who We Are

Idea Space Labs, Inc. is a company dedicated to providing innovative meditation experiences using generative artificial intelligence. Our Service uses advanced AI technologies, including third-party AI systems, to help Users create and experience personalized meditation content. We continually work to improve our platform to enhance your meditation and mindfulness journey.

2. Accounts, Registration, and Eligibility

Eligibility Requirements: You must be at least 13 years old to use our Service. If you are under the age of 18, you may only use the Service under the supervision and with the consent of your parent or legal guardian. The Service is not intended for children under 13, and we do not knowingly allow such individuals to use the Service or collect their personal information. By using the Service, you represent that you meet these age requirements. Parents and/or or guardians are responsible for the supervision of any individuals under the age of 18 using the Service, and such parents and/or guardians are legally bound by these Terms on the behalf of such individual under the age of 18.

Account Registration: To access certain features of the Service, you may need to create an account. When creating an account, you agree to provide truthful, current, and complete information, such as your name, a valid email address, and any other information we request. If you sign up via a third-party login (e.g., Google), you authorize us to access and use certain account information from that provider (such as, but not limited to, your name, email, and profile picture) as permitted by that provider and by our Privacy Policy. You are responsible for maintaining the accuracy of your account information and updating it as needed.

Account Security: You must keep your account credentials (username, password, or any login keys) confidential and not share them with anyone. You are responsible for all activities that occur under your account. If you suspect unauthorized access to your account or a security breach, you must notify us immediately at contact@ideaspace.ai. We are not liable for any loss or damage arising from unauthorized use of your account.

One Account; No Transfers: You may only create one account for yourself unless we authorize otherwise. You may not transfer or assign your account to anyone else without our prior written consent. We reserve the right to refuse registration or cancel accounts that violate these Terms.

3. Permitted Use of the Service

Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Service solely for your own personal meditation and wellness purposes. All use of the Service must be in accordance with these Terms and any acceptable use guidelines we may publish (including any in-app guidelines or our usage policies).

Prohibited Conduct: You agree that you will NOT do, attempt to do, or encourage anyone else to do, any of the following while using the Service:

Illegal or Harmful Acts: Use the Service in any manner that violates any applicable law or regulation, or for any fraudulent or nefarious purpose. This includes not using the Service to generate content that is defamatory, obscene, pornographic, harassing, threatening, hateful, violent, or that encourages illegal activity or self-harm.
Violation of Rights: Submit any information or content that infringes, misappropriates, or violates the intellectual property rights or privacy/publicity rights of Idea Space Labs or any third party. You must only input content (including text for meditation prompts or any profile data) that you have the right to use and share. You will not use the Service to disclose anyone’s personal information without such individual’s permission in each instance.
Interference with the Service: Interfere with or disrupt the operation of the Service or the servers or networks used to make the Service available. This includes not knowingly introducing viruses, malware, harmful code, performing denial-of-service attacks, spamming, or using any automated system (such as bots, scrapers, or offline readers) to access the Service in a manner that sends more requests to our servers than a human can reasonably produce in the same period.
Circumvention and Reverse Engineering: Avoid, bypass, remove, deactivate, impair, descramble, or otherwise tamper with any security or technological measure of the Service. You will not attempt to probe, scan, or test the vulnerability of any system or network of Idea Space Labs. You will not decompile, reverse engineer, or disassemble the software or algorithms underlying the Service, nor attempt to derive source code from the Service, except to the limited extent allowed by applicable law (and then only after providing us with advance written notice).
Unauthorized Access and Use: Use the Service using any means other than the interface and instructions we provide. You will not access (or attempt to access) any feature or area of the Service that you are not authorized to access. You will not use another user’s account or impersonate any person or entity.
Commercial or Competing Use: Use the Service for commercial or for-profit purposes (beyond personal mindfulness use) without our permission in each instance. Specifically, you will not use the Service to develop or enhance a competing product or service, or to train or benchmark artificial intelligence or machine learning algorithms other than as explicitly allowed by us. You will not resell, rent, or lease the Service or provide it to others as a paid service.
Abusive Behavior: Engage in any other conduct that, in our reasonable determination, restricts or inhibits any other person from using or enjoying the Service, or which we determine may expose Idea Space Labs, our affiliates, or our partners to any liability or detriment of any kind. This includes attempting to game the Service, generate inappropriate content, or otherwise abuse the AI systems in ways contrary to their intended purpose.

Violation of any of the above may result in immediate suspension or termination of your account and access to the Service, and may also subject you to legal consequences. We reserve the right to monitor your use of the Service and any content you input or that is generated, and to investigate and take appropriate action if you engage in prohibited behavior or violate these Terms.

4. User Content and AI-Generated Content

4.1 Your Input and Content

Our Service allows you to provide text or other input to guide generative meditation sessions (your “Input”). You may also upload or provide other content, such as profile information, preferences, or feedback. All information and content that you provide to the Service, including Input, is considered “User Content.” You retain ownership of your User Content. By providing any User Content, you grant Idea Space Labs a worldwide, royalty-free, sublicensable license to use, reproduce, process, transmit, and display your User Content for the purposes of: (a) providing and maintaining the Service; (b) improving and developing the Service; and (c) enforcing our rights under these Terms and/or applicable law.

By providing User Content, you promise that: (i) you have all necessary rights to submit such User Content to the Service and grant the licenses in these Terms; (ii) such User Content is accurate to the best of your knowledge; and (iii) such User Content, and our use of it as permitted by these Terms, does not and will not violate any law or any third-party rights. You are solely responsible for all User Content you provide and for any consequences of sharing it or having it processed by our Service.

4.2 AI Outputs

As part of the Service, our generative AI system will produce meditation narratives, suggestions, audio, or other results in response to your Input (the “Output”). For example, if you engage in a meditation session by chatting with our AI, the guided meditation text that the AI generates is Output.

As between you and Idea Space Labs, you own the Output content that the Service generates for you. This means that, subject to these Terms, you are free to use, share, or reproduce the AI-generated meditation content you receive for your personal purposes.

Please note, however, that due to the nature of generative AI, Outputs may not be entirely unique to you. Others might receive similar or even identical outputs if they provide similar inputs or requests. Our assignment of rights to you in your Output does not prevent Idea Space Labs or our AI providers from using similar content to serve other users, and it does not grant you any rights in outputs received by other users.

4.3 Use of Content for Service Improvement

Service Improvement: You agree that Idea Space Labs may access, use, preserve, and analyze your User Content and Outputs for the purposes of operating, maintaining, and improving the Service. We may use your content in a de-identified or aggregated form to refine our services.

Content Similarity and Public Content: If you choose to share any Output or meditation content publicly (for instance, by clicking the share button, posting a meditation on social media, or our community forums, if available), that content may be considered public.

4.4 Monitoring and Moderation

Idea Space Labs is committed to providing a positive and safe experience. Our Service may include automated or manual moderation mechanisms. We (and our third-party AI providers) may monitor Inputs and Outputs for misuse, prohibited content (such as hate speech or self-harm indications), or violations of these Terms and our policies. We reserve the right to review, remove, or refuse to generate certain content if we reasonably believe it violates these Terms or applicable law, or to comply with our legal obligations and ethical guidelines. However, we do not pre-screen all content, and you understand that by using an AI system, you may be exposed to content that is unpredictable or that you may find objectionable.

4.5 Feedback

We welcome and appreciate your feedback, suggestions, and ideas for improving the Service (“Feedback”). If you choose to provide Feedback, you agree that Idea Space Labs is free to use it without any restriction or compensation to you. We may incorporate Feedback into the Service or our products at our discretion. By submitting any Feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate your Feedback in any manner.

5. Intellectual Property and Ownership

5.1 Our Service and Content

Idea Space Labs (and its licensors) retain all rights, title, and interest in and to the Service and all content, data, software, and technology provided or used by us in connection with the Service. This includes all intellectual property rights such as trademarks, logos, service marks, designs, text (other than Outputs to you), graphics, images, software code, algorithms, and other content or materials originated by us or our partners (collectively, “Idea Space Content”).

These Terms do not grant you any ownership rights in the Service or Idea Space Content. You are only permitted to use the Service and any Idea Space Content as expressly authorized by these Terms. Idea Space Labs’ Trademarks, our logos, and any other product or service names or slogans we use are trademarks of Idea Space Labs, Inc. or its affiliates. You may not use any of these marks without our prior written permission.

5.2 License to Use the App/Service

Subject to and conditioned on your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use our meditation application and to access our website and Service, solely for your personal, non-commercial use. You may not copy, modify, distribute, sell, or lease any part of our software or Service, nor may you reverse engineer or attempt to extract the source code of that software, except as permitted by law. All rights not expressly granted to you in these Terms are reserved by Idea Space Labs and its licensors.

5.3 Third-Party Content and Open Source

Through our Service, you might be able to download our software, including mobile apps, which could automatically update. Our software may also contain open-source components with their own licensing terms that we've provided.

6. Third-Party Services and Integrations

6.1 Third-Party Providers as Sub-Processors

Our Service relies on or integrates with certain third-party services to function properly. By using our Service, you acknowledge that your inputs and relevant personal data will be shared with certain third-party providers for the purpose of delivering the Service’s functionality. These third-party providers act on our behalf to process your data and are bound by obligations to handle it securely and only for the intended purpose.

6.2 No Endorsement; Third-Party Terms

Idea Space Labs does not control these independent third-party services and is not responsible for their acts, omissions, or performance. While we contract with these providers and choose them for their capabilities, we make no guarantees regarding their availability, accuracy, or reliability. Third-party services may have their own terms of use or policies that apply to their processing of data. By using our Service, you agree to comply with any relevant third-party terms to the extent applicable. We are not liable for any damages or losses arising from the content, services, or actions of third-party providers used in our Service.

6.3 Third-Party Links and Content

The Service may occasionally provide links or access to third-party websites, content, or resources that are not owned or controlled by Idea Space Labs. These links are provided for convenience only. We do not endorse any third-party content and we are not responsible for the content or practices of any third-party websites or services. If you access any third-party content or services, you do so at your own risk, and such use will be governed by the third party’s terms and policies.

7. Payments, Fees, and Subscriptions

7.1 Paid Features and Fees

Some aspects of the Service may be provided free of charge, while premium features may require payment. If you choose to subscribe to a paid plan or make any purchase through the Service (“Paid Services”), you agree to pay the applicable fees and taxes. All prices will be provided to you within the app or on our website at the time of purchase. Fees are subject to change at our sole discretion.

7.2 Payment Processing

Payment Method: Payments for our Service are handled safely and securely by our third-party payment processor. When you provide payment information, that information is collected and processed directly. Idea Space Labs does not receive or store your full financial account information (e.g., full credit card number). The third-party services are subject to their own terms of service and privacy policy. By making a purchase, you agree to their terms and authorize them to charge your provided payment method for the applicable fees. We may receive from the third-party a limited amount of information related to your payment, such as your billing name, the last four digits of your card, a payment confirmation, and any billing address or transaction ID, which we use for record-keeping and to manage your subscription.

Authorization: By subscribing to the Service or providing a payment method, you authorize us (and any third-party, acting on our behalf) to charge your payment method for the initial charge and any applicable recurring fees (for subscriptions). If your use of the Service involves recurring payments (e.g., monthly or annual subscriptions), you authorize Idea Space Labs to automatically charge your selected payment method on the schedule disclosed to you (e.g., each month or year) without needing additional approval from you, until you cancel the subscription.

7.3 Subscription Terms

Automatic Renewal: If you enroll in a subscription, it will automatically renew at the end of each billing cycle (e.g., monthly or yearly) at the then-current subscription rate, unless you cancel prior to the renewal date. We will charge your designated payment method at the start of each renewal period.

Cancellation: You can cancel a subscription at any time through the account settings in the app or by contacting our support at contact@ideaspace.ai.

Refunds: Except as required by law or as explicitly provided in a specific offer, payments are non-refundable. This means that if you cancel in the middle of a subscription period, we will not refund any prorated amount for the remaining period.

Failure to Pay: If we or our payment processor cannot charge your payment method for any reason, and you do not provide a new eligible payment method, we reserve the right to suspend or revoke your access to Paid Services. You agree to promptly update your account with any changes to your billing information that may occur.

7.4 Purchases Through App Platforms

If you downloaded our mobile app through a third-party distribution platform, and you make an in-app purchase or subscribe through that platform, the payment and refund terms of the platform provider will apply, and those transactions may be processed by the platform. Any billing inquiries for in-app purchases on those platforms should be directed to the platform’s support.

8. Termination and Suspension

8.1 Your Right to Terminate

You are free to stop using the Service at any time. You may delete your account or request account deletion at any time by using any account deletion function provided in the app or by contacting us at contact@ideaspace.ai. When you delete your account, we will take steps to remove or anonymize your personal information, but note that certain content generated or provided during your use of the Service may persist in an anonymized form.

8.2 Our Right to Terminate or Suspend

Termination or Suspension by Us: We reserve the right to suspend or terminate your access to the Service (or certain features of the Service) at any time, with or without notice, if we reasonably believe: (i) you have violated these Terms or any applicable law; (ii) you are misusing or abusing the Service; (iii) continued provision of Service to you would be unlawful or would risk legal liability for us; or (iv) we have ceased offering the Service in your region or generally (as described below). We may also suspend the Service or your account temporarily to investigate suspected misconduct or security issues, or otherwise at our sole discretion.

If feasible and lawful, we will provide you with notice of improper behavior before terminating or suspending your account and, if appropriate, may offer you an opportunity to correct the issue. However, in urgent or egregious cases, we may suspend first and notify you afterward.

Effect of Termination: Upon any termination of your account by you or us, these Terms will no longer apply, except that the provisions that by their nature should survive will survive. You will lose access to any parts of the Service that require an account, including your meditation history or progress data associated with the account. We recommend you only delete your account if you are sure you no longer want to access that information. If your account is terminated due to a breach of these Terms, we reserve the right to refuse re-registration or reactivation of your account.

8.3 Discontinuation of Service

Idea Space Labs is continually evolving its offerings. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time. If we discontinue the Service in its entirety (not due to your breach), we will endeavor to provide you with advance notice via the Service or to the email associated with your account. If you have a paid subscription at the time of such discontinuation, and we terminate the Service without offering an equivalent replacement, we may, but are under no obligation, to provide a pro-rata refund for any prepaid period that you will not be able to use due to discontinuation.

9. Disclaimers of Warranties

“AS-IS” AND “AS-AVAILABLE”: THE SERVICE, INCLUDING ALL CONTENT, DATA, SOFTWARE, AND FUNCTIONS, IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTY OF ANY KIND. USE OF THE SERVICE IS AT YOUR OWN RISK. WHILE WE HOPE THE SERVICE WILL BE BENEFICIAL TO YOU, WE DO NOT GUARANTEE ANY SPECIFIC RESULTS OR OUTCOMES FROM YOUR MEDITATION PRACTICE OR THAT THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.

GENERAL DISCLAIMERS: TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IDEA SPACE LABS AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES (EXPRESS, IMPLIED, OR STATUTORY) REGARDING THE SERVICE AND ANY RESULTS OR CONTENT OBTAINED THROUGH THE SERVICE. THIS INCLUDES, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. WE MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THAT ANY MEDITATION CONTENT OR ADVICE YOU OBTAIN THROUGH THE SERVICE IS ACCURATE, COMPLETE, OR RELIABLE.

AI CONTENT: YOU UNDERSTAND THAT THE SERVICE INVOLVES GENERATIVE AI TECHNOLOGY, WHICH IS AN EVOLVING FIELD. OUTPUTS GENERATED BY THE AI MAY OCCASIONALLY BE INACCURATE, MISLEADING, OR INAPPROPRIATE. THE AI MIGHT PRODUCE CONTENT THAT REFLECTS BIASES OR ERRORS INHERENT IN ITS TRAINING DATA OR CONTENT THAT IS NOT TAILORED TO YOUR PERSONAL CIRCUMSTANCES. IDEA SPACE LABS DOES NOT GUARANTEE THE FACTUAL ACCURACY OF ANY INFORMATION PRODUCED BY THE AI. YOU SHOULD NOT RELY ON AI-GENERATED CONTENT AS A SOLE SOURCE OF FACTUAL INFORMATION OR ADVICE. IN PARTICULAR, ANY SUGGESTIONS OR STATEMENTS MADE BY THE AI SHOULD NOT BE TAKEN AS PROFESSIONAL ADVICE (MEDICAL, PSYCHOLOGICAL, LEGAL, OR OTHERWISE).

NOT MEDICAL OR THERAPEUTIC ADVICE: THE SERVICE IS NOT A MEDICAL OR HEALTHCARE SERVICE. WE ARE NOT LICENSED MEDICAL OR MENTAL HEALTH PRACTITIONERS, AND THE MEDITATION AND WELLNESS CONTENT PROVIDED BY THE SERVICE (WHETHER VIA AI OR OTHERWISE) IS NOT INTENDED AS MEDICAL ADVICE, PSYCHIATRIC OR PSYCHOLOGICAL COUNSELING, OR ANY OTHER PROFESSIONAL HEALTHCARE ADVICE OR TREATMENT. THE SERVICE IS MEANT TO AID RELAXATION, MINDFULNESS, AND GENERAL WELL-BEING. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE GUIDANCE OF A QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL OR MENTAL HEALTH CONDITION. NEVER DISREGARD PROFESSIONAL ADVICE OR DELAY SEEKING IT BECAUSE OF SOMETHING YOU HEARD IN A MEDITATION OR CHAT THROUGH OUR SERVICE. IF YOU EXPERIENCE ANY DISTRESS, ADVERSE FEELINGS, OR A WORSENING OF YOUR CONDITION WHILE USING THE SERVICE, STOP USING IT AND CONSULT A QUALIFIED PROFESSIONAL.

NO GUARANTEE OF OUTCOMES: MEDITATION EXPERIENCES CAN VARY WIDELY AMONG INDIVIDUALS. IDEA SPACE LABS MAKES NO PROMISE THAT THE SERVICE WILL PROVIDE ANY SPECIFIC BENEFIT, SUCH AS IMPROVED HEALTH, REDUCED ANXIETY, OR BETTER SLEEP. ANY TESTIMONIALS OR ENDORSEMENTS BY OTHER USERS ARE THEIR INDIVIDUAL EXPERIENCES AND NOT GUARANTEES OF WHAT YOU WILL EXPERIENCE.

10. Limitation of Liability

LIMITATION OF TYPES OF DAMAGES: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IDEA SPACE LABS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT RESULT FROM OR IN CONNECTION WITH THE SERVICE OR THESE TERMS. THIS INCLUDES, FOR EXAMPLE, DAMAGES FOR PERSONAL INJURY, EMOTIONAL DISTRESS, LOST PROFITS, REVENUES OR SAVINGS, LOSS OF DATA, LOSS OF USE, LOSS OF GOODWILL, OR THE COST OF SUBSTITUTE SERVICES, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE DAMAGES ARE FORESEEABLE.

CAP ON LIABILITY: TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL CUMULATIVE LIABILITY OF IDEA SPACE LABS AND ITS AFFILIATES (AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, ETC.) TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT (IF ANY) YOU PAID TO US FOR THE SERVICE IN THE SIX (6) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE LIABILITY, AND (B) US $100.00.

RELEASE: YOU AGREE NOT TO HOLD IDEA SPACE LABS RESPONSIBLE FOR ANY ISSUES BEYOND OUR DIRECT CONTROL. FOR EXAMPLE, WE ARE NOT LIABLE FOR PROBLEMS CAUSED BY ANY THIRD-PARTY EQUIPMENT OR SERVICES (SUCH AS YOUR INTERNET CONNECTION, MOBILE DEVICE, OR THE APP STORE WHERE YOU DOWNLOADED OUR APP). YOU RELEASE US FROM ALL LIABILITY FOR ANY CLAIMS, LOSSES, OR DAMAGES ARISING FROM OR RELATED TO THE ACTS OR OMISSIONS OF THIRD PARTIES INVOLVED IN PROVIDING THE SERVICE.

ALLOCATION OF RISK: YOU ACKNOWLEDGE AND AGREE THAT THE WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS IN THESE TERMS ARE MATERIAL BARGAINED-FOR BASES OF THIS AGREEMENT, AND THAT THEY HAVE BEEN TAKEN INTO ACCOUNT IN DETERMINING WHETHER TO PROVIDE YOU THE RIGHTS TO USE THE SERVICE AND AT WHAT PRICE. YOU AGREE THAT THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION 10 ARE REASONABLE.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Idea Space Labs, its parent company, affiliates, and their respective officers, directors, employees, agents, and advisors (the “Indemnified Parties”) from and against any and all third-party claims, demands, losses, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Service; (b) your User Content, Outputs, or Feedback; (c) your violation of any provision of these Terms or of any law or regulation; or (d) your negligence or willful misconduct.

We reserve the right, at our option, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you agree to cooperate with our defense of such claim and you may no longer settle the claim without our prior written consent). This indemnification obligation will survive any termination of your account or of the Service.

12. Dispute Resolution and Arbitration Agreement

12.1 Informal Resolution: We want to address your concerns without the need for a formal legal dispute. If you have an issue or dispute with us, you agree to first try to resolve it informally by contacting us at contact@ideaspace.ai and providing a brief, written description of your concern along with your account email (if you have an account). We will attempt to resolve the dispute informally through communication with you. If we are unable to resolve the dispute within 60 days from the date you submit your notice to us, either party may then proceed to initiate arbitration as described below.

12.2 Agreement to Arbitrate: Except for the exceptions specified below, you and Idea Space Labs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service (a “Dispute”) will be resolved solely by binding arbitration on an individual basis. This means that you are waiving the right to a trial by jury and that you may not bring claims in a court of law. The arbitration will be administered by the American Arbitration Association (AAA) or a similar reputable arbitration provider.

12.3 CLASS ACTION WAIVER: You and Idea Space Labs agree that each party may bring claims against the other only in your or its individual capacity. Neither you nor Idea Space Labs will participate in or seek to recover relief in any class, collective, or representative proceeding. You further agree that arbitration or litigation of any Dispute will be conducted solely on an individual basis, and that no arbitration or proceeding will be consolidated with or joined by another without all parties’ express consent. There is no judge or jury in arbitration, and court review of an arbitration award is limited, but an arbitrator can award on an individual basis the same damages and relief as a court. If you do not wish to be bound by the arbitration and class-waiver provisions in this Section, you must notify us in writing within 30 days of first accepting these Terms or first using the Service by sending an email to contact@ideaspace.ai with subject line “Arbitration Opt-Out” and your full legal name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. If for any reason a claim proceeds in court rather than in arbitration, you and Idea Space Labs each waive any right to a jury trial.

12.4 Exceptions: This arbitration agreement does not apply to: (i) individual claims brought in small claims court; or (ii) claims seeking injunctive or other equitable relief to prevent unauthorized use of the Service or infringement of intellectual property rights.

12.5 Severability: If any portion of this Section is found to be invalid or unenforceable, that specific portion shall be of no force and effect and shall be severed, but the remainder of this Section will continue in full force and effect. In any case, the remainder of these Terms, and any provision of this Terms that is not invalid or unenforceable, shall remain in effect.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement. If a Dispute is not subject to arbitration and must be resolved in court, both you and Idea Space Labs agree to the exclusive jurisdiction of the state and federal courts located in California, and waive any objections to venue or personal jurisdiction in those courts. You also agree that these Terms will not be governed by the U.N. Convention on Contracts for the International Sale of Goods, or any similar laws that might otherwise apply.

14. General Terms

14.1 Changes to these Terms: Idea Space Labs may update or modify these Terms from time to time. When we make material changes to the Terms, we will provide you with notice. Updated Terms will be posted within the Service or on our website with a new effective date. It’s important you review any modified Terms. If you do not agree to the revised Terms, you must stop using the Service and, if applicable, you may cancel your account. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.

14.2 No Waiver: If we fail to enforce any right or provision of these Terms, that is not a waiver of our right to do so later. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Idea Space Labs.

14.3 Severability: If any specific part of these Terms is found to be invalid or cannot be enforced, the rest of the Terms will still remain in effect.

14.4 Assignment: You may not assign or transfer these Terms (or any of your rights or obligations hereunder) without our prior written consent in each instance. Any attempted assignment by you without our consent is null and void. Idea Space Labs may freely assign or transfer these Terms, in whole or in part, including to any of its affiliates or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets related to the Service. These Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.

14.5 Entire Agreement: These Terms (together with the Privacy Policy referenced herein and any additional guidelines, rules, or terms provided for specific features of the Service, which are hereby incorporated by reference) constitute the entire agreement between you and Idea Space Labs regarding the Service and supersede all prior agreements, understandings, or representations (whether oral or written) about the Service. In the event of a conflict between these Terms and any other rules or guidelines we publish, these Terms will generally control, unless the other document explicitly states that it overrides these Terms.

14.6 Use of our brand: You may not, without our prior written permission, use our name, logos, or other trademarks in connection with products or services other than the Services, or in any other way that implies our affiliation, endorsement, or sponsorship. To seek permission, please email us at contact@ideaspace.ai.

14.7 Force Majeure: Idea Space Labs will not be liable for any delay or failure to perform as required by these Terms (including downtime or unavailability of the Service) because of any cause or condition beyond our reasonable control. This includes, but is not limited to, acts of “God”, natural disasters, war, terrorism, riots, embargoes, strikes, pandemics, government action, or failures of the internet or any public or private telecommunications network.

14.8 Export Controls: Our Service and related technology are subject to U.S. and other export control laws. You agree to comply with these laws and confirm you are not in an embargoed country, a terrorist-supporting country, or on any U.S. prohibited parties list. You will not export or allow others to export the Service or its technology to restricted entities or destinations without proper authorization. You are responsible for ensuring your use and Input comply with all trade and export regulations and do not require an export license.

14.9 Communications and Notices: We may provide notices or communications to you through the Service (e.g., in-app notifications) or via email to the address associated with your account, or through other reasonable means.

14.10 Relationship of the Parties: These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and Idea Space Labs. You and Idea Space Labs are independent contractors and neither has any authority to bind the other or act on the other’s behalf.

14.11 Titles and Interpretation: Section titles in these Terms are for convenience only and do not affect the meaning of the provisions. Words like “including” mean “including without limitation.” Furthermore, “such as” means, “such as, but not limited to.”

If you have any questions about these Terms, please contact us at contact@ideaspace.ai.